Effective Date: 09 Jun 2026

Welcome to DoctorVahaan. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following personal information:

• Name

• Phone Number

• Email Address

• City / State / Location

• Service or Vehicle Inquiry Details

• Vehicle Information (if provided)

• Appointment or Booking Details

• Any information submitted through contact forms, service requests, or support inquiries

We may also automatically collect technical information such as:

• IP Address

• Browser Type

• Device Information

• Operating System

• Website Usage Data

• Cookies and Analytics Information

2. How We Use Your Information

Your information may be used for the following purposes:

• Responding to your inquiries and service requests.

• Scheduling vehicle service appointments.

• Providing roadside assistance and customer support.

• Sending booking confirmations and service updates.

• Improving our website, services, and user experience.

• Sending promotional offers, service reminders, and company updates.

• Website analytics and performance monitoring.

• Internal business operations and quality improvement.

3. Cookies Policy

DoctorVahaan uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic.

You may disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party services, including:

• Google Analytics

• Google Ads

• Meta (Facebook) Pixel

• WhatsApp Business

• Payment Gateway Providers (if applicable)

• Online Booking Platforms

• Email and SMS Service Providers

These third-party providers process information according to their own privacy policies. We encourage users to review their privacy policies separately.

5. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable methods to safeguard your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Information Sharing

DoctorVahaan does not sell, rent, or trade your personal information to third parties.

Your information may only be shared:

• When required by applicable law.

• With trusted service providers assisting in business operations.

• With authorized service partners or technicians to fulfill your service request.

• To protect the rights, safety, or property of DoctorVahaan and its users.

7. Your Rights

You have the right to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal data where applicable.

• Withdraw consent for marketing communications.

• Request information regarding how your data is collected and used.

To exercise any of these rights, please contact us using the details provided below.

8. External Links

Our website may contain links to third-party websites for your convenience. DoctorVahaan is not responsible for the privacy practices, security, or content of those external websites.

9. Changes to This Privacy Policy

DoctorVahaan reserves the right to modify or update this Privacy Policy at any time. Any changes will become effective immediately upon posting on this page. We encourage users to review this Privacy Policy periodically to stay informed.

10. Contact Us

DoctorVahaan

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Website: www.doctorvahaan.com
Email: info@doctorvahaan.com
Phone: +91-8777659552

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DoctorVahaan is a brand owned and operated by Mercstone International Private Limited.